netpeople Automotive Knowledge Assistant

The New

Knowledge Assistant

Generate your vehicle owner's manual into knowledge for a simple, safe and fun experience.

For Consumers

Modern cars offer many automated and complex features, and while incredible, they raise significant safety and user experience issues due to an insufficient understanding.

With the netpeople Knowledge Assistant for Automotive, consumers can find exactly what they are looking for in a fraction of the time and in a way that is safe and efficient.

For OEM

Automotive owner's manuals contain pertinent information for drivers. However, both paper and digital manuals are outdated, not safe to access while driving, and are too overwhelming to provide adequate guidance for drivers when they need it.

Nobody Reads the Manual!

The netpeople Knowledge Assistant highlights your commitment to advanced technology. netpeople makes it easy and cost-effective to take your product information and build your own branded Conversational Assistant that empowers drivers and provides a safe and superior experience.

What's Great About the
Knowledge Assistant?

10x more knowledge in 1/10th the time

Automatically convert an Automotive manual into thousands of Q&A; significantly more efficient than traditional approaches

Developer Tools enable creation of a fully customized and branded Assistant built for your specific model and configuration

90% of users said that a Knowledge Assistant made them feel more knowledgable about vehicle functions.

70% of users said they would feel safer with a Knowledge Assistant implemented in their vehicle.

Human Systems Lab | University of Windsor hslab.org

Using the netpeople Platform, we were able to generate and answer complicated questions that were higher quality and had a higher automation than our current process. The platform also allowed more flexibility through self-service data integration!

- Major OEM

What's New:

Improved Automation through...

Expanded Automotive-specific datasets and improved state-of-the-art models for higher quality Q&A generation
Upgraded Developer Tools to incorporate graphics and table conversion, VIN code support, state and event support, etc.
New Automated Testing Tools that completely replace the need for manual testing

Improved Conversation Quality through…

A Trybrid NLU that combines a Large Language Model, proprietary DL models and linguistic rules
The ability to customize NLU and Ontology for OEM-specific terms
More natural automated dialogs for friendly interactions
Multi-sentence generation, producing answers for both basic and detailed questions

Improved Ability for Handling
Complex Manuals through...

Support of XML embedded car configurations
Conversion of different content types (notes, cautions, warnings...) into Q&A
Ability to extract OEM-specific terms for better conversation around your product